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Frequently Asked Questions

We know you have questions. We ‘ve compiled some quick answers here and even more here.

Which options PlanMill provides for user authentication?

Customer is in responsible for activating and inactivating the users, choosing the right role for user and ensuring, that there’s a valid email address (or… Read more

Which is the right product for us?

PlanMill ERP All-in-one solution for professional service business Our ERP is specially built to focus on professional services (either hourly-rated or fixed-price services). "Flagship" product,… Read more

Which interfaces PlanMill offers for customized integrations?

PlanMill Open API is a REST interface, which allows to create, change, delete or get data between PlanMill and another system. Using REST requires programming… Read more

Which integrations are available?

Users can for example export data to Excel. It is also possible for users to import some of their own data. Add-ons for importing and exporting… Read more

Where is the system’s data physically located?

The servers reserved for PlanMill Cloud service are hosted by Javerdel Oy. These servers are located in Javerdel's reliable and safe data centers with high speed… Read more

How to get a free trial?

PlanMill offers a 30-day free that is easily activated. Just select a product, click "Try now" and fill in your contact details. We will contact… Read more

How can data be transferred to another system?

Users can transfer data from list views and reports by “Export to” function. Report data can also be transferred as CSV files with chosen column… Read more

How are the updates in PlanMill handled?

Cloud customers get always the most up to date version of PlanMill! We publish minor changes, orders, fixes and additional features from every 1 to… Read more

How are backups dealt in PlanMill?

We take care of databases and attachments automatically with backups and attachments in Cloud service. Users don't have to create their own backups either handle… Read more