Cloud FAQ

How are backups dealt in PlanMill?

We take care of databases and attachments automatically with backups and attachments in Cloud service. Users don’t have to create their own backups either handle any physical backups. Daily backup copy contains all changes made during the day and full backup is taken every Saturday. Additionally the information in database server is continuously mirrored to […]

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Where is the system’s data physically located?

The servers reserved for PlanMill Cloud service are hosted by Javerdel Oy. These servers are located in Javerdel’s reliable and safe data centers with high speed access. Javerdel’s safe data centers are located in Finland (European Union).

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How are the updates in PlanMill handled?

Cloud customers get always the most up to date version of PlanMill! We publish minor changes, orders, fixes and additional features from every 1 to 3 weeks, and larger updates from every 6 to 12 weeks. Updates are aimed to be done without service break. When PlanMill is updated, we ensure that customisations won’t break […]

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Cloud or on-premise installation?

PlanMill Cloud — Our IT environment PlanMill Cloud customers receive all the benefits of hosted applications including regular upgrades and maintenance with the added flexibility to migrate from a hosted service to an On-Premise solution any time. With PlanMill Cloud, we can get you up and running very quickly. PlanMill On-Premise — Your IT environment For customers […]

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