Knowing when and how to invest in growing a professional services organization is a challenge, particularly where a Professional Services Automation (PSA) solution is being considered.

However, when a PSA solution is implemented correctly and in line with your business goals, it can rapidly enable the business to grow profitably, which is music to any CFO's ears. It is therefore imperative that CFOs are attuned to the warning signs that indicate when a PSA solution is required, whether for the first time or as an overhaul to their current solution.

Here are the 10 top reasons you may need a PSA solution:

1. Declining Customer satisfaction
2. High growth, but eroding cash flow
3. Inefficient management decision support
4. Losing to competitive pressure
5. Antiquated financial reporting capabilities
6. Resource utilization is lagging
7. Misaligned sales focus
8. Business benefits are not being realized
9. Existing technology does not support growth
10. Increasing IT spend with decreasing IT performance

Read more

Source: IT Jungle
Published: December 13, 2006 by Joe Gulino