Press release August 31, 2004 - PlanMill Ltd, part of TJ Group Plc and provider of browser-based, user-friendly Professional Services Automation (PSA) solutions, has released a significantly extended software version. Comprehensive PlanMill PSA 8.5 is scalable and cost-effective solution, which makes management of customer relationships, personnel, projects, and business processes faster and more efficient in a networked business environment.

- Based on the feedback we have received from the users, we have now released Action, Account, Contact, Opportunity, and Request Management functions, which support real-time customer, sales and project monitoring and fulfill the target companies' most typical needs for improving customer relationship and service processes. Additionally, version 8.5 offers extended and more developed project home pages, collaboration, analysis, document management, Extranet and Online reporting functions, says Thomas Hood, CEO of PlanMill.

PlanMill PSA 8.5 is a solution developed especially to the needs of internal and external service organizations and IT units. It can be used to monitor the degree of personnel utilization and the profitability of customer relationships and organization units transparently in real time.

- Networked and more customer focused operating environment, where the end customers, contract work providers and other interest groups operate as a project community, increase the demand for an integrated, cost-effective, transparent, and real-time support system. To further strengthen our PSA offering we have now added CRM capabilities to our streamlined business management software. As a result we now can provide complete control of business activities from a customer account’s perspective, says Christer Nordlund, Product Development Director of PlanMill Ltd.

For additional information, please contact:

CEO Thomas Hood, PlanMill Ltd
Tel. 358 40 558 5138 or thomas.hood@planmill.com
www.planmill.com 

PlanMill Ltd is a leading provider of user-friendly, real-time PSA (Professional Services Automation) solutions. Browser-based PSA solutions by PlanMill help to improve the control of customer relationships, projects and business processes, which in turn improves the customer companies' productivity and profitability. PlanMill solutions have been deployed to more than 60 leading service companies and IT and R&D divisions of companies in more than 10 countries. Its customers include Digita, Frantschach Consulting, Ilmarinen, Nordea, Raiffeisen Informatik Zentrum, Sentera, Sofia Digital, and TJ Group. The offices of PlanMill Ltd are located in Helsinki, Finland, and St. Gallen, Switzerland. The company has established an authorized dealer network to Austria, Switzerland, and Germany. PlanMill is a subsidiary of TJ Group Plc, which is listed in the Helsinki Exchanges. Additional information: www.planmill.com 

This is a translation of the original Finnish release. In case the translation differs in meaning from the Finnish version, the Finnish version takes precedence.

Distribution:
Helsinki Exchanges
Main media