PlanMill Community Wiki is a dynamic solution for enhanced customer relationship development, which answers today’s collaboration challenge.
Conference keynote speaker Thomas Hood, CEO of PlanMill Ltd. spoke to participants from leading IT companies such as F-Secure, Aureolis, Sofigate, Javerdel, and Greenstep Oy.
“This robust system works in an extranet environment, supporting projects in documentation, service requests, and other management functions,” said Hood.
The presentation included a live demo of the versatile community wiki environment and its seamless integration with PlanMill Project, Cloud, and ERP solutions. Hood tackled the challenge of today’s competitive business arena – how to get more things done together, provide a single place for your community to collaborate, and efficiently create, share, discover, discuss and find content.
“For SMEs, there are also common problems in removing Intranet & Extranet bottlenecks and integrating business applications and Wiki – the main goal is to develop customer relations and service,” Hood pointed out.
Whether as a Delivery/ Partner/ Development Project or as a Customer/ Continuous Service, the PlanMill Community Wiki provides for example the following key functions:
- Customer & user creation from PlanMill
- Project page creation from PlanMill
- Content sharing from PlanMill to Wiki in real-time
- Custom theme ala PlanMill
Partnership with Ambientia
“Business Wikis and Communities business area is related to the Atlassian Confluence enterprise wiki and the Atlassian JIRA task management system,” said Kari Kinnunen, Business Development Consultant for Ambientia who opened the information session.
Business Wikis and Communities Consultant Jaakko Harkko also reiterated Ambientia’s highly rated customer service and advanced technical skills. It is is currently the only company in Northern Europe with the highest Premier Partner status in the partner program of Atlassian, the global leader in commercial wiki products. Learn more from www.ambientia.net